ggperya Privacy Policy

ggperya ("we," "us," or "our") is committed to protecting the privacy and personal data of every Filipino player who uses our platform. This Privacy Policy describes how ggperya collects, uses, stores, shares, and safeguards personal information obtained through the ggperya website and all related services, including our slots lobby, bingo rooms, live casino, fishing games, and sports betting markets.

This policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations as promulgated by the National Privacy Commission (NPC) of the Philippines. It also reflects our obligations under PAGCOR's data governance guidelines applicable to licensed online gaming operators serving Philippine players.

By creating a ggperya Account or continuing to use the Platform after this policy has been posted, you acknowledge that you have read, understood, and consented to the data practices described herein. If you do not agree with any part of this Privacy Policy, please discontinue use of the Platform and contact our support team to close your Account.

For the purposes of the Data Privacy Act of 2012, ggperya acts as the Personal Information Controller (PIC) in respect of all personal data collected from players and visitors through the ggperya Platform. As PIC, ggperya determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable Philippine data privacy law.

ggperya has appointed a Data Privacy Officer (DPO) who is responsible for overseeing the Platform's compliance with the DPA, handling data subject rights requests, and serving as the primary point of contact for the National Privacy Commission on privacy-related matters.

You may contact ggperya's Data Privacy Officer at:

All data subject rights requests, privacy complaints, and inquiries related to this Privacy Policy should be directed to the DPO contact above before any escalation to the National Privacy Commission.

ggperya collects personal data that is necessary, adequate, and not excessive relative to the purposes for which it is collected, consistent with the principle of proportionality under the DPA. The categories of personal data we collect include:

ggperya does not collect special categories of sensitive personal information (as defined under Section 13 of the DPA) such as health data, religious beliefs, or political opinions, except where specifically required by PAGCOR regulations for responsible gaming assessments and only with your explicit consent.

ggperya collects personal data through the following means:

• Directly from you: When you register an Account, complete KYC verification, make a deposit or withdrawal, contact our support team, or update your Account settings, you provide personal data to us directly.
• Automatically through the Platform: When you access and use the ggperya website, our servers automatically collect technical data including your IP address, browser type, device identifiers, and session activity logs. This collection occurs through server logs, cookies, and similar tracking technologies as described in Section 8.
• From payment providers: When you process a deposit or withdrawal via GCash, Maya, BPI, BDO, Metrobank, or any other supported Philippine payment provider, we receive transaction confirmation data and, where required for AML compliance, payment account ownership information from the provider.
• From identity verification partners: ggperya may use third-party KYC and identity verification service providers to assist in validating government-issued IDs and confirming the accuracy of player-submitted documents. These partners share verification results — not raw document copies — with ggperya.
• From publicly available sources: Where required for AML or fraud prevention purposes, ggperya may cross-reference player information against publicly available databases, government records, or sanctions screening lists in accordance with Philippine law.

ggperya processes your personal data for the following specific, legitimate purposes:

• Account creation and management: To register your ggperya Account, verify your identity, maintain your Account, and provide you with access to all Platform features;
• KYC and age verification: To confirm that you meet the minimum age requirement of 21 years as mandated by PAGCOR regulations and to verify that the identity you have provided is accurate and belongs to you;
• Payment processing: To process your deposits and withdrawals in Philippine Peso via your chosen payment method and to maintain an accurate record of all financial transactions associated with your Account;
• Regulatory compliance: To fulfill ggperya's legal obligations under PAGCOR's online gaming regulations, the Anti-Money Laundering Act (RA 9160 as amended), and other applicable Philippine legislation — including mandatory transaction monitoring, suspicious transaction reporting to the AMLC, and record-keeping requirements;
• Fraud and security: To detect, prevent, and investigate fraud, unauthorized Account access, bonus abuse, multi-accounting, and any other activity that violates ggperya's Terms & Conditions or constitutes illegal conduct;
• Responsible gaming: To monitor gaming patterns that may indicate problem gambling behavior, to administer self-exclusion requests and deposit limit settings, and to comply with PAGCOR's responsible gaming obligations;
• Customer support: To respond to your inquiries, process complaints, and resolve disputes in a timely and effective manner;
• Marketing communications: To send you promotional offers, bonus notifications, and personalized recommendations — only where you have provided explicit consent or have an active Account relationship with ggperya and have not opted out;
• Platform improvement: To analyze aggregated, anonymized usage data for the purpose of improving the ggperya Platform, its game offering, and user experience.

Under the Data Privacy Act of 2012, all processing of personal data must be anchored on at least one of the following lawful bases. ggperya relies on the following bases for each category of processing activity:

• Contractual necessity: Processing of identity, contact, financial, and gaming activity data is necessary for ggperya to perform its contractual obligations to you under the Terms & Conditions — specifically to provide account services, process transactions, and deliver gaming content;
• Legal obligation: Processing for KYC, AML compliance, PAGCOR regulatory reporting, and responsible gaming monitoring is required by Philippine law and PAGCOR's licensing conditions. ggperya cannot waive these obligations even at a player's request;
• Legitimate interests: Processing for fraud prevention, platform security, and abuse detection is carried out on the basis of ggperya's legitimate interest in maintaining a safe, fair, and compliant gaming environment for all players. This processing is subject to a balancing test that weighs ggperya's interests against your fundamental privacy rights;
• Consent: Processing for direct marketing communications, personalized promotions, and any optional data collection activities not strictly necessary for account operation is based on your explicit, freely given consent. You may withdraw consent at any time through your Account settings or by contacting our support team, without affecting the lawfulness of processing prior to withdrawal.

ggperya does not sell, rent, or trade your personal data. We share your data only with the categories of recipients listed below, and only to the extent strictly necessary for each stated purpose:

• Payment service providers: GCash, Maya (PayMaya), BPI, BDO, Metrobank, InstaPay, GrabPay, and 7-Eleven CLiQQ receive the transactional data necessary to process your deposits and withdrawals. These providers are bound by their own data protection obligations under Philippine law;
• KYC and identity verification providers: Third-party verification partners receive identity documents and biometric data solely for the purpose of KYC verification on ggperya's behalf. These partners act as Personal Information Processors under a formal data processing agreement;
• Game software providers: Third-party slot developers, live casino operators, and fishing game providers receive your player session data (pseudonymized where possible) to operate and support game functionality within the ggperya Platform;
• Regulatory and law enforcement authorities: ggperya is legally required to share data with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and Philippine law enforcement agencies upon lawful request or as required by applicable legislation;
• IT and hosting infrastructure providers: Cloud hosting, content delivery, and cybersecurity service providers process technical and operational data on ggperya's behalf under binding data processing agreements that include appropriate data protection safeguards;
• Professional advisors: Legal counsel, auditors, and compliance consultants may access data on a need-to-know basis and are bound by professional confidentiality obligations.

ggperya uses cookies and similar tracking technologies to operate the Platform, authenticate your sessions, remember your preferences, and gather aggregate analytics data. The following categories of cookies are in use:

• Strictly necessary cookies: These are essential for the Platform to function and cannot be disabled. They include session authentication tokens, load balancing cookies, and security cookies that protect against cross-site request forgery;
• Functional cookies: These cookies remember your preferences such as your chosen language, display settings, and last-visited game category to provide a more personalized experience;
• Analytics cookies: ggperya uses anonymized analytics tools to understand how players navigate the Platform, which games are most popular, and where technical issues occur. This data is aggregated and does not identify individual players;
• Marketing cookies: Where you have consented, ggperya may use cookies to deliver relevant promotional content and measure the effectiveness of campaigns. You can withdraw consent for marketing cookies at any time through your browser settings or the ggperya cookie preference center.

You can control cookie settings through your browser. Disabling strictly necessary cookies will impair your ability to use the Platform. Disabling functional or analytics cookies will affect your experience but will not prevent you from accessing core gaming features.

ggperya retains personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable Philippine law. The following retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized so that it can no longer be attributed to an identifiable individual. Anonymized aggregate data may be retained indefinitely for statistical and analytical purposes.

ggperya implements a layered set of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Transport security: All data transmitted between your device and ggperya's servers is encrypted using TLS 1.2 or higher. The Platform enforces HTTPS across all pages and API endpoints;
• Storage encryption: Sensitive data fields — including government ID numbers, financial account details, and authentication credentials — are encrypted at rest using AES-256 or equivalent standards;
• Access controls: ggperya operates a strict need-to-know access control policy. Internal staff access to personal data is role-based, logged, and subject to regular access reviews. Access to production systems requires multi-factor authentication;
• Intrusion detection and monitoring: ggperya's infrastructure is continuously monitored for anomalous activity, intrusion attempts, and security incidents using automated detection tools and 24/7 security operations oversight;
• Data breach response: In the event of a personal data breach that poses a real risk to your rights and freedoms, ggperya will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the DPA's breach notification requirements.

While ggperya takes all reasonable steps to protect your data, no internet-based system is completely immune to security risks. You are responsible for maintaining the security of your own Account credentials and for notifying ggperya immediately if you suspect unauthorized access to your Account.

As a data subject under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by ggperya. These rights may be exercised by submitting a written request to our Data Privacy Officer at [email protected]:

• Right to be Informed (Section 16(a), DPA): You have the right to know how ggperya collects and processes your personal data — which is the primary purpose of this Privacy Policy;
• Right to Access (Section 16(c), DPA): You may request a copy of the personal data ggperya holds about you, together with information about how it is being processed;
• Right to Rectification (Section 16(d), DPA): You may request correction of inaccurate, incomplete, or outdated personal data. Requests to correct identity data will require supporting documentary evidence;
• Right to Erasure or Blocking (Section 16(e), DPA): You may request deletion or blocking of your personal data where it is no longer necessary for the purpose for which it was collected, where consent has been withdrawn and there is no other lawful basis, or where processing is unlawful. Note that ggperya may be required by law to retain certain data even after an erasure request;
• Right to Object (Section 16(f), DPA): You may object to the processing of your personal data for direct marketing purposes at any time, with immediate effect. You may also object to processing based on legitimate interests where your individual circumstances warrant this;
• Right to Data Portability (NPC rules): Where technically feasible, you may request a structured, machine-readable copy of the personal data you provided to ggperya for the purpose of transferring it to another service provider;
• Right to Lodge a Complaint: If you believe ggperya has processed your data in violation of the DPA, you have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines through its official channels.

The ggperya Platform is strictly intended for adults aged 21 years and above, in compliance with PAGCOR's age restrictions for online casino gaming in the Philippines. ggperya does not knowingly collect, store, or process personal data from individuals under the age of 21.

All Account registrations require confirmation that the applicant is at least 21 years old, and ggperya's KYC process verifies date of birth through government-issued identification documents. Any Account found to belong to a player under 21 will be immediately suspended, all balances will be returned to the payment source, and the data will be deleted promptly in accordance with applicable law.

If a parent or guardian believes that a minor has accessed the ggperya Platform or provided personal data to ggperya without their knowledge, they should contact our Data Privacy Officer immediately at [email protected] so that we can take prompt corrective action.

ggperya's primary operations and data infrastructure are located within the Philippines. In certain circumstances, personal data may be transferred to or accessed from jurisdictions outside the Philippines — for example, where ggperya uses cloud infrastructure providers, game software partners, or KYC verification services with operations in other countries.

Whenever personal data is transferred outside the Philippines, ggperya ensures that appropriate safeguards are in place in accordance with the DPA and NPC regulations on cross-border data flows. These safeguards may include:

• Standard contractual clauses approved by or consistent with NPC guidance, binding the recipient to data protection standards equivalent to those required under Philippine law;
• Transfers to jurisdictions that the NPC has recognized as providing an adequate level of data protection;
• Binding corporate rules where transfers occur within a corporate group subject to group-wide data protection policies;
• Your explicit consent to the specific transfer, where no other safeguard applies.

You may request information about the specific safeguards applied to any cross-border transfer of your personal data by contacting ggperya's Data Privacy Officer.

ggperya reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, updates to Philippine data privacy law or NPC regulations, changes to PAGCOR's requirements, or improvements to our internal data governance framework.

When material changes are made to this Privacy Policy, ggperya will notify you through one or more of the following channels: a notification displayed upon your next login to the Platform, an email to your registered address, or a prominent notice on the ggperya homepage. For minor or administrative changes that do not materially affect your rights, ggperya may update this page without prior notice.

The "Last Updated" date at the top of this page indicates when the most recent revision was made. We encourage you to review this Privacy Policy periodically. Continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised policy.

If you have concerns about any proposed or recent change to this Privacy Policy, please contact our Data Privacy Officer before the change takes effect, or discontinue use of the Platform if you do not agree with the revised terms.

For all data privacy matters — including data subject rights requests, privacy complaints, consent withdrawal, or general inquiries about how ggperya handles your personal data — please contact our Data Privacy Officer using the details below:

If you are unsatisfied with ggperya's response to your privacy request or complaint, you have the right to escalate the matter to the National Privacy Commission (NPC) of the Philippines. The NPC is the independent government body responsible for enforcing the Data Privacy Act of 2012 and protecting the data privacy rights of Filipino citizens.

For general support inquiries that are not related to data privacy, please contact the ggperya customer support team through the Live Chat feature available 24/7 on the Platform, or by emailing [email protected].